FAQ
Is zenon Y2K38 compatible?
yes. since version 11 There are still some 32 bit time stamps within the zenon source code but all of these are unsigned and therefore not problematic. What is the Y2K38 problem? - click the link here for further info (Wikipedia)
FAQ: Send and receive Email via SMTP does not work
Many email providers require the use of app passwords when accessing their services through third-party software. If you need to use SMTP or POP3 (or IMAP) to access your email, you will need to generate an app password specifically for that ...
Remove entries from expired license borrow transactions
You can remove the entry of the expired, borrowed license from the dongle by using the --lt-cleanup option, which is included in our CMU tool. The CMU tool is (default) located in C:\Program Files (x86)\CodeMeter\Runtime\bin To do this, issue the ...
FAQ: Open Report Launcher on the web engine HTML screen
This issue occurs due to cross-site scripting, causing the second HTML screen to be blocked and display a blank screen. It needs to check in IIS if report launcher SSL settings is on "Ignore". And also web engine SSL setting should have the same ...
Add-Ins Initialisierungs Reihenfolge
1) Über ein Script Sie erstellen zu jedem Addin eine Funktion "Start/Stop Project Service Extension" und setzen den Radiobutton auf "Start". Dann fügen Sie alle Funktionen in der richtigen Reihenfolge einem Script bei und Starten das Script oder im ...
Zenon 8.20: AddIn - C# API - Recipe Group Variable Item: SetDynamicProperty "Min" und "Max" nicht möglich
recipeGroup.Save(); Nachdem Änderungen vorgenommen wurden, muss gespeichert werden.
FAQ: how to delete a software dongle
- open CMD - navigate to the following path "C:\Program Files (x86)\CodeMeter\Runtime\bin" - please enter the following command ">cmu32 --delete-cmact-license --serial 130-xxxxxxxxxx" - For example: C:\Program Files (x86)\CodeMeter\Runtime\bin>cmu32 ...
StratonVariableThreadLocalConnection entry processing threading violation!
This error message in the logs is by mistake and does not show up in zenon versions greater than 12 build 161801. If you encounter this message in the logs, please update to the newest available build.
Additional Soft Dongle
In case no soft dongle is present on the system the license manager automatically creates a new one for you. In rare cases if the user wants to have more than one soft dongle or the license manager fails to create the soft dongle (e.g. if a soft ...
FAQ: Installation of Service Engine 12 Build 162015 in Ubuntu 22.04 LTS as Docker container
Refer to the attached file: Docker on Ubuntu 22.04 - FAQ.pdf This guideline is solely shared for demonstration and educational purposes. Feel free to contact COPA-DATA Support for further clarifications.
Checklist: Checklist for Report Engine errors
If the following error appears, please check the following: Error message: 1. Check the license: All components that have been installed must be licensed, such as : - the installed Report Engine version - Service Hub - Service Grid - Identity Service ...
Installation in zenon 11 error -2147217900
Fehlermeldung bei der Installation in V11 während des SQL Vorgangs: error -2147217900:failed to execute SQL string, error detail: The user does not have permission to perform this action. Diese Meldung erscheint, wenn bereits V10 auf dem Rechner ...
FAQ: The smart client freezes during idle time of the PC
Modify the SmartClient path on zenon6.ini file, as this problem may be caused by the browser's default setting that removes the temp folder. zenon6.ini -> WEB_PROJECT_PATH = C:\WebClient
License activation with Powershell scripts
The LicenseManagerAutomation.exe can be used to activate licenses via a powershell script. This works online and offline. The online activation is described in the help of the license manager automation and very easy to implement. For the offline ...
VBA is not working for Service Engine only installations
VBA does not work when the zenon Service Engine version 12 is exclusively installed. General Hint: Always double check if the VBA is needed! It is strongly recommended to use zenon functionality like zenon Logic or - if any - use the AddIn Framework! ...
HTML Web Engine crashes when variable form smart object and mapped variable are shown at the same time
When displaying a variable from a smart object and the mapped variable from the project together, the HTML Web Engine crashes and according to the log, variables do not exist in the runtime. Simple project backup attached. Error text: zenonV6: bulk ...
Archive configuration for best SQL evacuation performance
The time required to evacuate data to a database increases linearly with the number of insert SQL statements. In earlier zenon versions, recorded values were evacuated to the target database sequentially using single-insert statements. From zenon 11 ...
OPC-UA Server: DNS Name used in certificate created by zenon.
The creation of the DNS name in the OPC-UA Server certificate may vary depending on the zenon build and if the machine is within a Workgroup or is part of a Domain. This information can be verified in the certificate, the certificates files (*.der) ...
License Manager does not show license details
There was a rare case that a license was successfully activated on a hardware or software dongle but the license manager did not show any details of the licenses. If the hardware dongle was plugged in on another PC, the features were shown as usual. ...
Support of TIA V18
TIA V18 is supported by the S7-1200/1500 (S7TIA.exe) driver from zenon 10/11/12 with build higher than 157700. All older versions of zenon are not supporting TIA V18. To confirm the support of TIA18 check in the installation directory of zenon if the ...
Set colors of color palette to zenon elements via API.
Colors in zenon are a 3-byte code of RGB values. The value #EB29D6 corresponds to a strong pink tone. If these colors are linked directly to a zenon object exactly this value is entered in the dynamic property of the element, screen, textcolor, ...
FAQ: Historian configuration general recommendations
1. Recommendation on hardware: Storage Memory CPU - SSD (Solid-State Drive). - Disk space capacity as detailed in the attached Excel sheet outputs. - RAM required to load the archive data is about 4 times greater the size of the respective ARX files. ...
FAQ: Report Launcher is not working in HTML Screen after updating zenon 11
On Windows server, the format on the HTML screen for using report launcher should be as follow: http://username:password@URL
Debugging of a driver extension is not working in zenon zenon 12
Due to security reasons zenDrvOpsManager, which is used for exchanging configuration information, between drivers and engineering studio/servcie engine, does not work with Visual Studio. In order to still be able to debug a driver extension, one can ...
How can I reset the password of a zenon Service Engine/Runtime User?
Resetting a password in the zenon Engineering Studio can be essential for maintaining security and managing user access to your project. zenon offers two different methods to reset a password: one through the zenon Engineering Studio and the other ...
CD_SVA_2023_3: Wibu Systems - CodeMeter Runtime - security vulnerability addressed
A report has been received for the following security vulnerability in the zenon software platform: CVE-2023-3935 Further details regarding the vulnerability, mitigation options and product fixes that may be available, can be found in the document ...
License Surveillance in Service Engine
In zenon it is possible to monitor the status of the currently used license with the use of system driver variables. By reacting on a value change of these variables it is possible to inform you about a loss of license: [Project summary] Serial ...
How can I get started with a zenon Service Engine on Linux?
Since release of version 12, a zenon Service Engine is available on Linux. The Service Engine can be used as a gateway - for example to transmit PLC data from a remote location to the zenon IIoT-API or the Data-Storage over an internet connection. It ...
No licenses in the CodeMeter Control Center
Licenses and dongles are no longer displayed in the CodeMeter Control Center Possible Reason The CodeMeter Runtime Server is stopped Solution Start the CodeMeter Runtime Server
CD_SVA_2023_2: security vulnerabilities in the zenon platform
A report has been received for the following security vulnerabilities in the zenon software platform: CVE-2023-3321 CVE-2023-3323 CVE-2023-3324 Further details regarding the vulnerabilities, mitigation options and product fixes that may be available, ...
Compatibility of zenon with Windows versions from LTSB/LTSC to Enterprise IoT.
zenon is a software platform that enables industrial automation and digital transformation. It supports various Windows versions. The standard General Availability Channel (GAC), the long-term servicing channel (LTSC) and the enterprise Internet of ...
Database error 0x80040154: Class not registered.
Issue: Archive can not be evacuated Log shows error: Database error 0x80040154: Class not registered. Problem: Engineering Studio configured a SQL provider to be used, which does not exist on the Service Engine PC. Solution: Install the configured ...
Activating the license does not work
Activating the license on a dongle does not work. Internal access to License database shows Error: Status: Error_created Comment: Generic implementation error: com.wibu.backoffice.licensemaker.LicenseMakerException: FirmAccess... Explanation: Most ...
Driver configuration cannot be opened and also no new driver can be created.
If a Service Engine is started as a windows service also zenDrvOpsManager is running as a service. Thus zenDrvOpsManager cannot open a user interface for driver configuration and the Engineering Studio seems frozen. Running a Service Engine as a ...
Error 100: Language dll not found
The problem was solved by registering the version as standard in the startup tool.
zenon logic: Unexpected complex data in expression
In zenon version 8.20, it was possible to initiate and assign the function block in one line. This was not IEC compliant, therefore feature was removed in zenon 10. Now the error message "Unexpected complex data in expression" is logged when using ...
zenon - Addins - Codesnippet - Read version from within
There seems to be no zenon-API-property to read the Addin-version (= AddInInfo.cs - [assembly: Addin("AddInName", "x.x")] ) from within the Addin. But it seems possible to read it using reflection on the assembly-attributes. => C# Code-snippet ...
"The docfile has been corrupted." while restoring a backup from zenon 5.50
While you restore a backup from zenon 5.50 in a higher version as 7.20 (7.60 / (8.x) you get in the editor an error text: "The docfile has been corrupted." or, if you setup the editor in German: "Die Dokumentendatei wurde beschädigt" Till version ...
License Borrow - Unknown Error - Push in Transit
A customers has problems with returning a loaned / borrowed license. The customer cannot return the borrowed license although the loan period is not exceeded. An "Unknown Error" is displayed. Get a CmDust log file. Search the CmDust log File for the ...
What does the WVS Ops Manager do?
The WVS OPS Manager is a session manager for the Web Visualization Service and addsmultisession functionality to it. The Service Engine applications managed by the WVS OPS Manager are also labeled WVS Clients. The WVS OPS Manager: Receives queries ...
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