FAQ: The smart client freezes during idle time of the PC

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• FAQ: Can the zenon Smart Client run on the same PC as the zenon Service Engine?

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• FAQ: What are Installation and Security considerations of the zenon Smart Server and Smart Client?

  The attached document (English only) describes in some detail the specifics of the zenon Smart Server Application and the zenon Smart Client Application. Also a short explanation of security features and components is given. More information about ...

• FAQ: Several issues were observed where the Smart Client was reloading Service Engine files constantly and also buttons stopped working at some point. What could be the reason for this behaviour?

  The Smart Client usually loads the Service Engine Files from the Service Engine Server once, and then only checks if the files have changed. Especially on Windows 10 Systems, it may happen that the Smart Client always tries to download all files ...

• zenon Smart Client freezes on Printer Selection

  Summary Using a Smart Client may lead to freezes of the Client PC if you open the Printer Selection of the Screen Specific Function "Print with Dialog" of the AML or CEL Screen. New Printer Dialog was implemented to fix this. Issue Number: 251643 ...

• Checklist: Smart Client does not work

  Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...