FAQ
FAQ: Why are there small BLUE squares on the dynamic elements in the zenon Service Engine?
Small blue squares on the dynamic elements in zenon Service Engine indicates that there is a network communication problem. For example, if a Service Engine client starts a zenon project, but cannot connect to a zenon Service Engine server, the ...
FAQ: Why are there small RED squares on the dynamic elements in the zenon Service Engine?
Small red squares on the dynamic elements in zenon Service Engine indicate that the INVALID Bit (aka I-Bit) is active for the linked variable. The INVALID Bit is set true automatically by the zenon drivers for variables when there is an underlying ...
FAQ: Why do backups of Service Engine data sometimes fail when the Service Engine is running? Is it actually possible to create a consistent backup when the Service Engine is not closed?
During normal operation, the zenon Service Engine continuously accesses different runtime files for reading and writing. A backup software that attempts to create a backup of a file that is currently accessed by the Service Engine may receive an ...
FAQ: Why do I see „Unknown Product” in the zenon License Manager instead of Editor and Runtime?
The renaming of platform components from zenon Editor to zenon Engineering Studio and from zenon Runtime to zenon Service Engine with zenon version 10 leads to problems with the license view in the License Manager of versions 8.0, 8.10 and 8.20. The ...
FAQ: Why does the HTML5 Web Client disconnect from the session nearly every day, even when the Web Server is always running with a stable connection?
When the HTML5 Web Engine Deployment Tool is used, an Application Pool will be created in the Internet Information Services (IIS) Manager. By default, the WebEngine_zenon5HMTL Application pool will be configured to use recycling every 1740 minutes, ...
FAQ: Will the functionality of using Active Directory users in Service Engine be affected by the Windows Update in March 2020 for the Microsoft Advisory ADV190023?
Tests have demonstrated that the functionality of using Active Directory users in Service Engine is not affected by the changes that are introduced with the update for the advisory. Service Engine uses Windows API functionality for the LDAP ...
FAQ: Windows CE not supported anymore with zenon! What are the main reasons and what do I have to consider? Is zenon not able to run on Windows CE anymore?
The support for zenon Windows CE Versions was frozen with the zenon Version of 7.20. This means that in any higher zenon version, the CE Version delivered with the Setup is a zenon CE Version of zenon 7.20. There are no more functional enhancements ...
FAQ: zenon is also shipped as OEM. Can I install Sicam 230/ Celeste NX / Sprecon 460 / CGision beside zenon on one PC?
Versions from different OEM´s cannot be installed on the same PC. The zenon Setup automatically recognizes an installed OEM version and refuses a further installation. For more information on operation of different zenon OEM versions on one system ...
FAQ: zenon was delivered to me pre-configured on a machine or as a solution, how can I make changes to it?
zenon is a very flexible automation software used in a variety of industries and purposes. Many mechanical engineering companies, machine builders, and system integrators deliver zenon as a standard HMI/SCADA for their machines, or solutions, which ...