FAQ: Where can I find the list of changes between two zenon build versions in the new Self-service Portal?

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• FAQ: The error message "Build Update doesn't find any updateable application. This application will be closed now!" is displayed when attempting to downgrade a zenon editor or runtime installation.

  Older build setups for versions <=8.20 may not allow a direct downgrade when the installed build number is 65535 or higher. To resolve this, uninstall zenon and apply the older build where necessary. Contact your local support in case of any further ...

• FAQ: Installation of Service Engine 12 Build 162015 in Ubuntu 22.04 LTS as Docker container

  Refer to the attached file: Docker on Ubuntu 22.04 - FAQ.pdf This guideline is solely shared for demonstration and educational purposes. Feel free to contact COPA-DATA Support for further clarifications.

• Checklist: Data Missing in Service Engine

  Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• Checklist: Software Platform build update fails

  Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• FAQ: I have different Service Engine versions in use now and I need a new feature from the very latest zenon version. Is it possible to work with the latest zenon Engineering Studio but also use Service Engine of previous versions?

  The zenon Engineering Studio includes a "downward compatibility" feature. This means the zenon compiler can be configured to create Service Engine files also for older Service Engine versions. This setting can be found in the project settings in the ...