Checklists
Checklist: Configuring the FTP Function Block in Zenon Logic
FTP Connection Parameters: IPServer: The IP address of the FTP server. IPClient: The IP address of the computer where the data will be transferred. UserName: The username for accessing the FTP server. Password: The password for accessing the FTP ...
[User Administration] Current authorization group 1-4 variables bits are not correctly set in Service Engine v10 32-bit when a user with authorization levels 31, 63, 95 and/or 127 logs in.
Problem: [User Administration] Current authorization group 1-4 variables bits are not correctly set in Service Engine v10 32-bit when a user with authorization levels 31, 63, 95 and/or 127 logs in. As a result, the respective variable shows ...
Checklist: zenon Driver does not start in zenon 11 Engineering Studio / Service Engine.
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. zenDrvOpsManager is no longer ...
AddIn does not start - Exception displayed in Log (DiagViewer)
In case that an AddIn (Service or Wizard) does not start and the log shows an exception message likewise equally to that below check the software development of the AddIn. Scada.Internal.DotNetAddInExtension.AddInIntegration.Startup Cannot startup ...
Checklist: WVS does not work
Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Perform a build update to the latest version. In the ...
Checklist: HTML Web Engine
Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
Checklist: Step-by-Step guide - How to create a remote logging
Time estimate: 10 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. For the purpose of this ...
Checklist: OPCDA Server
Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Do NOT use DCOM in combination ...
Checklist: VSTA Debugging does not work (breakpoint cannot be reached)
Time estimate: 10 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Check the Debug settings in the ...
Checklist: VSTA IDE: "Error: Unable to create macro projects. Is the correct project template installed?"
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. For yet unknown reason the path ...
Checklist: VSTA IDE cannot open in zenon
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Following entries must be set in ...
Checklist: VBA Editor does not start neither wizards
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Check if zenWorkspace.vba is ...
Checklist: VBA code compilation error
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Error still occurs after ...
Checklist: zenHelpService cannot start
Time estimate: 15 minutes Please go through all the items in the following checklist. If necessary, confirm any information you cannot verify with the IT department before contacting your local COPA-DATA representative. If during the installation of ...
Checklist: Multimonitor administration
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. zenon configuration file ...
Checklist: Update CE fails
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
Checklist: The Logic Service to Service Engine connection does not work
Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
Checklist: Communication to TwinCat via BeckhoffNG driver
Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. TwinCAT ADS communication library ...
Checklist: Printer does not print in the format as expected
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. No .frm file is used to specify ...
Checklist: Printer does not print
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Printer is switched on, is online ...
Checklist: Message Control
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
Checklist: ActiveX control element
Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
Checklist: Allocations
Time estimate: 15 minutes Please go through all the items in the following checklist. If necessary, confirm any information you cannot verify with the IT department before contacting your local COPA-DATA representative. Is a source and a target ...
Checklist: Problems of displaying graphics in Service Engine
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick ...
Checklist: SAP Interface does not work
Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick ...
Checklist: License problems when cloning a Virtual Machine
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Hardware-dongle is broken
Time estimate: 5 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Software-dongle is broken
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: It is not possible to activate a license
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Component cannot find the license
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Smart Client cannot establish a reliable communication
Time estimate: 60 minutes Please go through all the items in the following checklist. If necessary, confirm any information you cannot verify with the IT department before contacting your local COPA-DATA representative. Checklist usage: #. [Quick ...
Checklist: Smart Client does not work
Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Process Gateway cannot establish a reliable communication
Time estimate: 45 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Process Gateway cannot start
Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Driver(s) cannot establish a reliable communication
Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Client/Standby cannot establish a reliable connection with Service Engine Server
Time estimate: 45 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Data Missing in Service Engine
Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Process is not responding
Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Process closes unexpectedly (***Non-reproducible***)
Time estimate: 45 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
Checklist: Process closes unexpectedly (***Reproducible***)
Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
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