zip files created with the System Information Collector (SIC) can´t be opened

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• FAQ: How can I collect and display diagnostic data of a device with System Information Collector?

  System Information Collector (SIC) is a version-independent tool that effortlessly collects and displays diagnostic data of all zenon Software Platform products and relevant operating system information. When a product of the zenon Software Platform ...

• Opening existing files in the System Information Collector (SIC) is not possible

  Summary Opening files which have been created with an older version of the System Information Collector were can not be opened in the current version any more. Either no information is displayed, or a message box pops up with the information that ...

• FAQ: How to prevent corrupted files after power outage?

  Read the attached PDF files (English/German) for more information on how to set up your system to avoid corrupted files in case of an power outage.

• System Information Collector (SIC) does not store information about corrupt files

  Summary The System Information Collector verifies files and displayed when they are corrupt. This information is, however, not saved with the other results of the scran. When you open the saved file, then the information about corrupt files is ...

• Restore missing project database instance via attaching an .MDF file or System Information Collector (SIC)

  One may encounter this scenario, where a project instance is absent from the database and cannot be opened in the Engineering Studio. This may happen if, for example, you uninstall zenon and did not create a project backup. NOTE: It is highly ...