zenon 3D Configurator did not start on diverse Windows Operating Systems. Error message appear that direct3d.dll is missing.

zenon 3D Configurator did not start on diverse Windows Operating Systems. Error message appear that direct3d.dll is missing.

Summary

It could be that the zenon 3D Configurator could not be started because of missing direct3d.dll. The issue could occur on different Windows Operation System. We recognizes the behavior with: -          Windows 7 Prof. SP1 64 bit -          Windows Server 2008 -          Windows 8.0 Prof. -          Windows 10 Home

Description

It could be that the zenon 3D Configurator could not be started because of missing direct3d.dll. The issue could occur on different Windows Operation System. We recognizes the behavior with: -          Windows 7 Prof. SP1 64 bit -          Windows Server 2008 -          Windows 8.0 Prof. -          Windows 10 Home

Solution

There was an issue addressed to an missing *.dll. 1. Now, with the zenon 7.60 Language Release (download available at the zenon product download section) the *.dll will be correctly provided and the 3D Configurator starts as expected. 2. Install Windows KB4019990 + zenon Build 39532 or higher.   

Information

Install of Windows Update (KB4019990 – installing of D3DCompiler_47) required before installing zenon 7.60 Language Release (39532).

Issue Number: 38043 and 38123
Fixed on Date: 16.5.2017
Versions: 7.60 0 BUILD 39532