When responding a blank message to Message Control, no more messages are sent to operators.

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• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

• Message Control doesn't recognize messages which are sent successfully over SMS gateway

  Summary If Acknowledgement required is not used for a message sent over SMS gateway, Message Control does not recognize successfully sent messages. Description If Acknowledgement required is not used for a message sent over SMS gateway, Message ...

• E-Mail Messages sent from Message control with SMTP cannot be acknowldged correctly.

  Summary E-mail messages sent from Message Control with SMTP cannot be acknowledged correctly by replying to the e-mail. The e-mail in the inbox is correctly detected, but the message is not acknowledged DescriptionE-mail messages sent from Message ...

• When using SMTP dispatcher to send messages from Message Control, the Diagnosis Viewer shows error messages although messages are sent properly

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• FAQ: What are the modems successfully tested with zenon Message Control?

  The list of tested modems is available in the pdf file attached. Unfortunately, old analog voice modems are rare on the market and the drivers for these devices are not available for actual operating systems like Windows 10, Windows Server 2016, etc. ...