WebEngine Deployment - IIoT Service Connection Wizard can't be started

WebEngine Deployment - IIoT Service Connection Wizard can't be started

Summary

When deploying the HTML Web Engine, an error message is displayed that refers to a missing service. This message has been made more precise.

Description

An error message is displayed when deploying the HTML Web Engine. This indicates that no abstraction layer has been installed. 

This error message is displayed if no IIoT Services Gateway is installed on the computer. This means that the IIoT Services Connection Wizard cannot be started. However, the HTML Web Engine can be deployed with both the Service Engine Connector and the IIoT Services Connector. But only existing certificate bundles can be used. New bundles cannot be created via the wizard.

The error message has been adjusted. It now indicates: "Loading the IIoT Services Gateway has failed. The IIoT Services Connection Wizard will not be available".

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 12 or higher.


Hint: To create new certificate bundles nevertheless: Install the IIoT Services Gateway manually.



Item ID: 270935
Version: 12.00 Build: 180966
    • Related Articles

    • How to get the IIoT Dashboard Service running with data from the Service Engine

      With the IIoT Dashboard Service, you can create and easily edit fully responsive, web-based dashboards. This works for central usage across different production sites and facilities. In this article, you will get a guidance for what systems you need, ...
    • How to use the IIoT Dashboard Service

      In this article you will get an overview of how to use the Dashboard Service with data from the zenon Service Engine. This service is available with IIoT Services 14.1. Prerequisite: You have connected a Service Engine to the IIoT Services and you ...
    • New Connection Wizard

      Summary An IIoT Services Connection Wizard provides easy configuration with a GUI in order to connect components and apps of the zenon Software Platform with IIoT Services. Description This wizard can be called in the following apps and offers ...
    • Checklist: HTML Web Engine

      Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
    • Checklist: The Logic Service to Service Engine connection does not work

      Time estimate:   30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...