Under specific circumstances the Editor, Runtime, Webserver or zenon Analyzer do not obtain a license from the Codemeter network dongle.

Under specific circumstances the Editor, Runtime, Webserver or zenon Analyzer do not obtain a license from the Codemeter network dongle.

Summary

When a system with a Runtime, Editor, Webserver or zenon Analyzer is stopped in an abrupt manner (hard shutdown) the license for this system on a remote Codemeter network dongle is not released. After a restart the runtime / ediotr / webserver or zenon Analyzer cannot obtain a license from the Codemeter Dongle, as the previous license is still in use.

Description

When a system with a Runtime, Editor, Webserver or zenon Analyzer is stopped in an abrupt manner (hard shutdown) the license for this system on a remote Codemeter network dongle is not released. After a restart the runtime / ediotr / webserver or zenon Analyzer cannot obtain a license from the Codemeter Dongle, as the previous license is still in use.

Solution

An issue has been addressed in the Setup where a newer version of the CodeMeter Runtime is installed. The newer CodeMeter Runtime version resolves an issue where a client that was not closed properly, obtained multiple licenses under specific circumstances. With the newer CodeMeter Runtime version, if a client requests a license from the CodeMeter dongle, and this client already occupies a license, all licenses for this client are released and a new license is granted.

Information

Note, that this issue is not resolved by installing the build setup of version 7192. The old 7.10 version needs to be uninstalled and the full 7.10 setup version 7192 needs to be installed. This issue is also resolved in the new Webserver Setup.



Issue Number: 29797
Fixed on Date: 19.6.2013
Versions: 7.10 0 BUILD 7192

    • Related Articles

    • FAQ: How can I avoid unnecessarily network traffic on the CodeMeter dongle server?

      ​To avoid unnecessarily network traffic, it is recommended to add the CodeMeter server to the own server search list as a search object at the CodeMeter Dongle server.

    • Checklist: Software-dongle is broken

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

    • Checklist: Hardware-dongle is broken

      Time estimate: 5 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

    • Checklist: Component cannot find the license

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

    • Security Vulnerability in the CodeMeter User Runtime software

      Summary We were informed by our supplier Wibu-Systems about a severe Security Issue within their product the "CodeMeter User Runtime" software. A new version 7.30a of the CodeMeter User Runtime software is available from Wibu Systems from 05.10.2021, ...