Under specific circumstances administrator users cannot login in the Runtime.

Under specific circumstances administrator users cannot login in the Runtime.

Summary

It may happen that administrator users cannot login in the Runtime (Error: Invalid User) in projects that have been converted from previous versions.

Description

It may happen that administrator users cannot login in the Runtime (Error: Invalid User) in projects that have been converted from previous versions.

Solution

The issue has been fixed, so that on conversion of projects before version 7.00 and on XML-import the users always get a non-empty GUID.

Information

In already converted projects with a non-valid user GUID, i.e. "00000000-0000-0000-0000-000000000000", there are two possible workarounds:
  1. Delete all users with the GUID "00000000-0000-0000-0000-000000000000" and create new ones.
  2. Export all users to XML and delete the whole GUID entry "00000000-0000-0000-0000-000000000000" for each user. After this, delete all users in the Editor and import the modified XML file (Attention: This does not work if old users are not removed from the Editor).


Issue Number: 36980
Fixed on Date: 17.10.2016
Versions: 7.10 0 BUILD 39359