Under special circumstances System Information Collector closes unexpectedly while scanning

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• System Information Collector tool may close unexpectedly before finish scanning.

  Summary The System Information Collector tool may close unexpectedly while scanning a computer with uninstalled product versions. DescriptionThe System Information Collector tool may close unexpectedly while scanning a computer with uninstalled ...

• opening a saved file in the System information Collector makes the application freeze under special circumstances

  Summary When a saved SIC file contains an empty file (0kB) and one tries to open this SIC file in the System Information Collector, then the application will freeze wile loading the file. Description When a saved SIC file contains an empty file (0kB) ...

• System Information Collection tool closes unexpectedly during information collection

  Summary System Information Collection tool closes unexpectedly during information collection. It seems to happen when it tries to collect the event log data of the operating system (but not necessarily). Description System Information Collection tool ...

• FAQ: From a certain amount of connected Smart Clients the Smart Server closes unexpectedly, what can I do?

  It is possible that the Smart Server closes as it runs out of possible memory address space for a 32-bit application. In this case use the Smart Server 64-bit version.

• Checklist: Process closes unexpectedly (***Reproducible***)

  Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...