The webclient does not start on a specific system after installation.

The webclient does not start on a specific system after installation.

Summary

On a specific system the zenadminsrv / zenlogsrv servies are not running after webclient (large) installation, which results in the webclient failing to start.

Description

On a specific system the zenadminsrv / zenlogsrv servies are not running after webclient (large) installation, which results in the webclient failing to start.

Solution

An issue has been addressed in the setup for the webclient where the zenadminsrv / zenlogsrv were not correctly installed. Now the setup installs the services correctly and the webclient can be started

Issue Number: 29362
Fixed on Date: 29.4.2013
Versions: 7.10 0 BUILD 6571