The System Information Collector tool (SIC) may not display information about the Webclient/Webserver installed.

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• FAQ: How can I collect and display diagnostic data of a device with System Information Collector?

  System Information Collector (SIC) is a version-independent tool that effortlessly collects and displays diagnostic data of all zenon Software Platform products and relevant operating system information. When a product of the zenon Software Platform ...

• System Information Collector tool may close unexpectedly before finish scanning.

  Summary The System Information Collector tool may close unexpectedly while scanning a computer with uninstalled product versions. DescriptionThe System Information Collector tool may close unexpectedly while scanning a computer with uninstalled ...

• Restore missing project database instance via attaching an .MDF file or System Information Collector (SIC)

  One may encounter this scenario, where a project instance is absent from the database and cannot be opened in the Engineering Studio. This may happen if, for example, you uninstall zenon and did not create a project backup. NOTE: It is highly ...

• the System Information Collector can only display latin script characters

  Summary The System Information Collector has the limitation that it is not capable of displaying alphabets other than Latin script. Description The System Information Collector has the limitation that it is not capable of displaying alphabets other ...

• System Information Collector provides incorrect information about Registry entries

  Summary On 64 bit operating systems the System Information Collector may store incorrect information in Registry > COPA-DATA > DataDir. Description On 64 bit operating systems the System Information Collector may store incorrect information in ...