The Message „HTML 5 Web Engine Connecting to server“ appears with connection problem

The Message „HTML 5 Web Engine Connecting to server“ appears with connection problem

Description

The Web Engine shows problems and the message "HTML 5 Web Engine Connecting to server" during the connection to the server with the zenon Service Engine Connector. This connection error occurs only sometimes.

Cause: 
A deadlock occurs in the Web Engine between value distribution and client connection when using the zenon Service Engine Connector. 

Solution:
This connection error has been fixed. The deadlock no longer occurs.

To benefit from this fix:
  • Update your zenon Software Platform to the latest build of zenon 10 or higher.


Item ID: 255841
Version: 11.00 Build: 112904
Version: 10.00 Build: 108506
Version: 10.00 Build: 112170

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