The error message The read user information is invalid! The project <'project-name'> is not loading! appears on a multiuser environment.

Summary

The error message The read user information is invalid! The project <'project-name'> is not loading!, which appears after restarting the zenon Editor is related to the istributed Engineering module (multi-user).

It is only in combination with of an Integration project as multi-user project which also including a Subproject.

The error message will not appear, if a single-project will be converted to a multi-user project.

Description

It is only in combination with of an Integration project as multi-user project which also including a Subproject.

The error message will not appear, if a single-project will be converted to a multi-user project.

Solution

The handle of the project streaming has been adapted and now, after restarting the zenon Editor the error message didn't appears.

Issue Number: 34532
Fixed on Date: 16.6.2015
Versions: 7.20 0 BUILD 20544

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The error message The read user information is invalid! The project <'project-name'> is not loading! appears on a multiuser environment.

The error message The read user information is invalid! The project <'project-name'> is not loading! appears on a multiuser environment.

Summary

Description

Solution

Related Articles

FAQ: An error message "The user information is invalid! The Service Engine is closing" may show up unexpectedly when starting the Service Engine.

Checklist: Message Control

Checklist: Workspace/Project cannot be created, loaded or backed up

"Invalid project folder" error message is displayed on creating a zenon logic project for programmed simulation with certain drivers

FAQ: What can I do if the Service Engine does not start or is closed with an unhandled exception and the error message "(InitInstance (); an unnamed file has a bad format)" or "Init Instance (): an attempt was made to access an unnamed file past its end" is shown?