The error message "File does not exist" appears on the main screen only.

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• The error message "Back is not possible as there is no screen path yet" appears on the main screen only

  Summary The error message: "Back is not possible as there is no screen path yet", which appears when calling the "screen return to last" function, is shown on the first / top left screen only although the element that was clicked is on located ...

• FAQ: What can I do if the Service Engine does not start or is closed with an unhandled exception and the error message "(InitInstance (); an unnamed file has a bad format)" or "Init Instance (): an attempt was made to access an unnamed file past its end" is shown?

  This issue may occur due to missing digital certificates on the system where the error appears. Microsoft Windows implements a mechanism that automatically downloads, over the internet, trusted root certificate authorities, which are not installed ...

• The error message "you are not entitled to execute this function" appears on the main screen only

  Summary The error message: "you are not entitled to execute this function", which appears when executing a function by a user that does not have the required authorization and temporary login disabled, is shown on the first / top left screen only ...

• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

• FAQ: Why do I get the warning ''unexpected file format'' while restoring loading a project in the Engineering Studio?

  Sometimes it can happen that old/deleted/corrupted screens are still in the project-SQL directory (C:\ProgramData\COPA-DATA\SQL[VERSION]\[PROJECT_GUID]\FILES\zenon\system\pictures). Once you know the corrupt file in this folder you can delete it and ...