The editor/runtime does not start if the license serial and activation numbers are not defined.

The editor/runtime does not start if the license serial and activation numbers are not defined.

Summary

If the zenon6.ini contains an empty SERIAL7= and ACTIVATIONKEY7= entries, the editor/runtime does not start and the CPU load is at 100%.

Description

If the zenon6.ini contains an empty SERIAL7= and ACTIVATIONKEY7= entries, the editor/runtime does not start and the CPU load is at 100%.

Solution

An error message now also appears when SERIAL7= entry is empty.

Information




Issue Number: 33132
Fixed on Date: 13.11.2014
Versions: 7.11 0 BUILD 16009
    • Related Articles

    • Checklist: It is not possible to activate a license

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
    • FAQ: Why do I see „Unknown Product” in the zenon License Manager instead of Editor and Runtime?

      The renaming of platform components from zenon Editor to zenon Engineering Studio and from zenon Runtime to zenon Service Engine with zenon version 10 leads to problems with the license view in the License Manager of versions 8.0, 8.10 and 8.20. The ...
    • Checklist: Component cannot find the license

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
    • Checklist: Process Gateway cannot start

      Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
    • Checklist: Engineering Studio cannot start or closes unexpectedly

      Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...