The build setup hangs at "preparing system" under specific circumstances on specific system

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• Checklist: Software Platform build update fails

  Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• Under specific circumstances the build setup does not update files in the programdata directory when newer files exist in the build setup.

  Summary The build setup normally updates files in the programdata directory when newer files are included in the build setup, and the existing files are not modified by the customer. In order to establish a change by the customer, the build setup ...

• 7.10 startup tool is overwritten by the 7.00 build Setup

  Summary When having installed version 7.10 and version 7.0 on the same system and installing a build setup for version 7.0, the 7.10 startup tool gets overwritten by the 7.00 build setup DescriptionWhen having installed version 7.10 and version 7.0 ...

• The build setup closes without a message if it is executed on a system without zenon installed

  Summary When executing the build setup on a system where no zenon is installed, the setup extracts but after successfull extraction the setup closes again without a message. Description When executing the build setup on a system where no zenon is ...

• FAQ: The error message "Build Update doesn't find any updateable application. This application will be closed now!" is displayed when attempting to downgrade a zenon editor or runtime installation.

  Older build setups for versions <=8.20 may not allow a direct downgrade when the installed build number is 65535 or higher. To resolve this, uninstall zenon and apply the older build where necessary. Contact your local support in case of any further ...