System Information Collection tool closes unexpectedly during information collection

System Information Collection tool closes unexpectedly during information collection

Summary

System Information Collection tool closes unexpectedly during information collection. It seems to happen when it tries to collect the event log data of the operating system (but not necessarily).

Description

System Information Collection tool closes unexpectedly during information collection. It seems to happen when it tries to collect the event log data of the operating system (but not necessarily).

Solution

An issue was addressed in the System Information Collection tool where a memory violation was the result of reading unicode-encoded files. Now, the files are collected properly.

Information

Fixed on 26.04.2012 in version 1001 of SIC.exe, available from 7.00 SP0 Build 1



Issue Number: 26547
Fixed on Date: 26.4.2012
Versions: 7.00 0 BUILD 1