SQL connection error descriptions are not displayed when opening a saved SIC file in the System Information Collector

SQL connection error descriptions are not displayed when opening a saved SIC file in the System Information Collector

Summary

After a scan with the System Information Collector, it may provide detailed information about the reason for a SQL connection issue. However, after storing the SIC file and opening it again, these details are lost.

Description

After a scan with the System Information Collector, it may provide detailed information about the reason for a SQL connection issue. However, after storing the SIC file and opening it again, these details are lost.

Solution

An issue has been addressed where not all collected information was actually saved in the SIC file. After the fix the complete detail information about SQL communication failures is also available in saved files.

Information

There is no need to update your zenon installation to the version/build that includes the fix. You can download the latest version of the System Information Collector from the COPA-DATA forum.



Issue Number: 26213
Fixed on Date: 8.1.2014
Versions: 7.10 0 BUILD 9760 | 7.20 0 BUILD 17768