Sporadic crash in Service Engine when Identity Service user administration is combined with alarm management via Web Engine

• Related Articles

• Sporadic crash in Service Engine when Identity Service user administration is combined with alarm management via Web Engine

  Description When combining the alarm management of the HTML Web Engine with user management via the Identity Service, the Service Engine is sometimes terminated unexpectedly. This happens if an already locked element is to be locked a second time ...

• FAQ: How can I backup the Service Engine data, the data created during Service Engine?

  The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...

• Checklist: Data Missing in Service Engine

  Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• FAQ: An error message "The user information is invalid! The Service Engine is closing" may show up unexpectedly when starting the Service Engine.

  This error message is an indication of the Service Engine that the Service Engine files contain an inconsistency and validation has failed. Normally, such an error message would only appear if files have been tampered externally. There is however a ...

• How can I reset the password of a zenon Service Engine/Runtime User?

  Resetting a password in the zenon Engineering Studio can be essential for maintaining security and managing user access to your project. zenon offers two different methods to reset a password: one through the zenon Engineering Studio and the other ...