Smart Client: Alarm list is not synchronized with the leading server

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• Checklist: Smart Client cannot establish a reliable communication

  Time estimate: 60 minutes Please go through all the items in the following checklist. If necessary, confirm any information you cannot verify with the IT department before contacting your local COPA-DATA representative. Checklist usage: #. [Quick ...

• FAQ: What are Installation and Security considerations of the zenon Smart Server and Smart Client?

  The attached document (English only) describes in some detail the specifics of the zenon Smart Server Application and the zenon Smart Client Application. Also a short explanation of security features and components is given. More information about ...

• Checklist: Smart Client does not work

  Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• FAQ: Several issues were observed where the Smart Client was reloading Service Engine files constantly and also buttons stopped working at some point. What could be the reason for this behaviour?

  The Smart Client usually loads the Service Engine Files from the Service Engine Server once, and then only checks if the files have changed. Especially on Windows 10 Systems, it may happen that the Smart Client always tries to download all files ...

• FAQ: Can the zenon Smart Client run on the same PC as the zenon Service Engine?

  zenon Smart Client and zenon Service Engine can be installed on the same computer but cannot run in parallel.