Smart Client: Alarm list is not synchronized with the leading server

Smart Client: Alarm list is not synchronized with the leading server

Description

The alarm message list on the Smart Client is not synchronized with the leading zenon server. This happens only when continuous export is enabled. The behavior does not occur in the Service Engine.
To fix this issue: 
  • Update the Smart Client to build 102539 or higher of your zenon version 10 or 11.


Item ID: 253989
Version: 11.00 Build: 104641
Version: 10.00 Build: 102631
    • Related Articles

    • zenon Changesets Excel

      Here, you can access a comprehensive list of changes across all maintained versions of the zenon Software Platform as Excel Worksheets. This includes both implemented bug-fixes and new features. Additionally, these lists are available in CSV format ...
    • Checklist: Smart Client cannot establish a reliable communication

      Time estimate: 60 minutes Please go through all the items in the following checklist. If necessary, confirm any information you cannot verify with the IT department before contacting your local COPA-DATA representative. Checklist usage: #. [Quick ...
    • zenon Changesets CSV

      Here, you can access a comprehensive list of changes across all maintained versions of the zenon Software Platform as Excel Worksheets. This includes both implemented bug-fixes and new features. Additionally, these lists are available in as Excel ...
    • FAQ: What are Installation and Security considerations of the zenon Smart Server and Smart Client?

      The attached document (English only) describes in some detail the specifics of the zenon Smart Server Application and the zenon Smart Client Application. Also a short explanation of security features and components is given. More information about ...
    • Checklist: Smart Client does not work

      Time estimate: 20 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...