Service Engine running in VM with two monitors configured gets reduced to one monitor if accessed over RDP
Description
If the Service Engine is running on a virtual machine with two monitors, accessing it with a PC with two screens can reduce the Service Engine to one monitor in the following scenarios:
- When an RDP session is active, a physical monitor is turned off and then turned back on.
- Another PC with two monitors takes over the RDP session on the virtual machine with the same user. The issue has been addressed and now the Service Engine always try's to resize on both monitors on the virtual machine.
To benefit from this fix:
- Update your zenon Software Platform to the latest build of zenon 12 or higher.
Item ID: 309806
Version: 14.00 Build: 523117