Service Engine crashes if configured folder for Service Engine data does not exist (zenon 11 only)

Service Engine crashes if configured folder for Service Engine data does not exist (zenon 11 only)

Description

In zenon 11 the Service Engine crashes with an unhandeld exception if the folder configured for Service Engine data does not exist. This can be avoided if the folder is created manually.

This error has been fixed. If the folder is missing, it will be recreated.

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 11 or higher.

 



Item ID: 267006
Version: 11.00 Build: 161931
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