Server is not responding to user actions if SMS gateway method is used in a redundant system

Server is not responding to user actions if SMS gateway method is used in a redundant system

Summary

If a redundant system is used in combination with Message Controls SMS gateway dispatching method, after some time the runtime on the server is no longer responding.

Description

If a redundant system is used in combination with Message Controls SMS gateway dispatching method, after some time the runtime on the server is no longer responding.

Solution

An issue has been addressed where Message Control could run into a deadlock when synchronizing a message with the standby that has been sent successfully. Now, the message is just locked until changes to the message object are performed so the server can send the information about the sent message to the standby without waiting for the lock to be removed.

Information




Issue Number: 32092
Fixed on Date: 30.6.2014
Versions: 7.10 0 BUILD 13311 | 7.11 0 BUILD 13121