SE crashes if printer is not reachable
Description
When printing via the Report Viewer, the zenon Service Engine was closed unexpectedly if the printer was not available.
The issue has been addressed and the Service Engine behavior is now as expected.
To benefit from this fix:
- Update your zenon Software Platform to the latest build of zenon 11 or higher.
Item ID: 299509
Version: 14.00 Build: 405141
Version: 12.00 Build: 407620
Version: 11.00 Build: 400376
Related Articles
SE: ETM - zoom out completly on Y axis - SE crashes
Description The zenon Service Engine closed unexpectedly after a zooming out procedure in the ETM screen. The issue was triggered by trying to extend the time range beyond Year 2038, where the traditional 32bit signed integer wraps to -1. The ...
Checklist: Printer does not print
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Printer is switched on, is online ...
zenon Smart Client freezes on Printer Selection
Summary Using a Smart Client may lead to freezes of the Client PC if you open the Printer Selection of the Screen Specific Function "Print with Dialog" of the AML or CEL Screen. New Printer Dialog was implemented to fix this. Issue Number: 251643 ...
zenon Smart Client freezes on Printer Selection
Description In the Smart Client, opening the printer selection via the “Print with dialog” screen element in the AML or CEL screen causes the computer to freeze. This freeze can last for some time before the computer becomes operable again. The ...
Sporadically SE crashes with out_of_range exception after screen switch
Description The Service Engine closed sporadically unexpected after a screen switch. The issue has been addressed and the behavior is now as expected. To benefit from this fix: Update your zenon Software Platform to the latest build of zenon 10 or ...