Runtime Crash when Datafolder Information to a disconected drive.

Runtime Crash when Datafolder Information to a disconected drive.

Description

When starting the Service Engine or Smart Client, the data folder configured for the project is not available. The Service Engine or Smart Client crashes as a result.

This behavior has been fixed. Service Engine and Smart Client start even if data folder is missing.

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 11 or higher.

Attention: If the defined path for the data folder does not exist (due to network problems, removable media not available), no more data are written from Service Engine. That means: 100% data loss! The Service Engine remains operable but must be restarted. The availability of the folder can be checked via a system driver variable.
Hint: Never set the data folder to a removable device such as an USB stick or a network device. It is best to record data locally and save them externally.



Item ID: 261351
Version: 11.00 Build: 126436
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