Overview of COPA-DATA Online Services: What They Offer and Where to Find Them

Overview of COPA-DATA Online Services: What They Offer and Where to Find Them

COPA-DATA offers a range of online services to support users of the zenon Software Platform. Below is a brief overview of these services and where you can find relevant information:

Online Help

Access comprehensive documentation for zenon Engineering Studio, Service Engine, zenon Logic, Report Engine, and the AddIn Framework. This resource is essential for understanding the functionalities and capabilities of the zenon Software Platform.

Website

Discover various product details and learn how other customers utilize the zenon Software Platform to accomplish their automation objectives.

Engineering Assistant

This AI-powered assistant is designed to answer your questions regarding the zenon Software Platform. Currently in beta testing, it is not available to all users yet.

Self-Service Portal

Utilize this portal to access tickets, a knowledge base, and community forums. It is a valuable resource for troubleshooting and engaging with other zenon users.

Product Download Portal

Find zenon setups, build update downloads, and other COPA-DATA products, including IIoT Services and Docker Images. This portal ensures you have the latest versions and updates for your software.

zenon Academy

Enhance your zenon knowledge through online or face-to-face courses. The academy offers a structured learning path and the opportunity to earn zenon Certificates.

zenon Engineering Store

Discover and download ready-to-use Smart Object templates and more. This store provides resources to streamline your engineering processes.

Fileshare

Upload files related to support tickets directly, facilitating efficient communication and problem resolution with the support team.

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