When a saved SIC file contains an empty file (0kB) and one tries to open this SIC file in the System Information Collector, then the application will freeze wile loading the file.
When a saved SIC file contains an empty file (0kB) and one tries to open this SIC file in the System Information Collector, then the application will freeze wile loading the file.
Anissue has been addressed where the SIC tool freezed while loading certain files. After the fix SIC does not include empty files in the scan any more. Opening files which were saved bevor the fix works correctly.
There is no need to update your zenon installation to the version/build that includes the fix. You can download the latest version of the System Information Collector from the COPA-DATA forum.