OpenDCS with zenon Logic: Service-Operator interaction not working in service state "STARTING" InteractAnswerID

OpenDCS with zenon Logic: Service-Operator interaction not working in service state "STARTING" InteractAnswerID

Description

The interaction between Service and Operator did not work in service state "STARTING". The variable InteractAnswerID was cyclically reset to 0 , so that the operator could never send his desired answer to the service.
The issue has been addressed and the variable InteractAnswerID now is only reset when entering the state "STARTING" if it comes from either the state ‘IDLE’ or “EXECUTE” (after a restart).

To benefit from this fix:
  • Update your zenon Software Platform to the latest build of zenon 15 or higher.


Item ID: 306767
Version: 15.00 Build: 518139
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