On touch-devices there is a delay in the visual response of pressed buttons by executing commands

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• Multi-Touch crash: Buttons executing functions but having "Push button" set in the background

  Description When using Multi-Touch, the Service Engine crashes if a button is held while tapping somewhere else. This applies to Multi-Touch with project property "Recognition" set to "Windows 8 and later/Web Visualization Service". And it only ...

• FAQ: Several issues were observed where the Smart Client was reloading Service Engine files constantly and also buttons stopped working at some point. What could be the reason for this behaviour?

  The Smart Client usually loads the Service Engine Files from the Service Engine Server once, and then only checks if the files have changed. Especially on Windows 10 Systems, it may happen that the Smart Client always tries to download all files ...

• Wrong screen element gets pressed when touched with Windows 8 Multitouch

  Description The zenon settings for Multi-Touch differed for “Windows 7” and “Windows 8 or later/Web Visualization Service": For Windows 7 the touch point is exactly in the center. For Windows 8, it depends on which elements are in the area for touch. ...

• On some Multi-Touch devices with Windows 8 no user interaction will be recognized.  

  Summary The issue can be replicated with the following behavior.  At the user administration the automatical logout was activated and as Multi-Touch recognition was Windows 8 selected. When the automatical logout took place the logout is permanently ...

• IEC850: Driver crash when executing GETALL, GETDIFF and GETNEW commands in Service Engine

  Summary The IEC850 driver (850-client) can terminate unexpectedly when executing GETALL, GETDIFF or GETNEW command for File Transfer. This is caused by a not compliant with the IEC 61850 standard response from the IED (850-sever). This has been ...