On some Multi-Touch devices with Windows 8 no user interaction will be recognized.
Summary
The issue can be replicated with the following behavior. At the user administration the automatical logout was activated and as Multi-Touch recognition was Windows 8 selected. When the automatical logout took place the logout is permanently done and the next user interaction will be not recognized on some Multi-Touch devices.
Description
The issue can be replicated with the following behavior. At the user administration the automatical logout was activated and as Multi-Touch recognition was Windows 8 selected. When the automatical logout took place the logout is permanently done and the next user interaction will be not recognized on some Multi-Touch devices.
Solution
Multi-Touch message are now also considered as user interaction and therefore reset the timer for automatic logout. All touch operations (clicks or tabs) are recognized now and lead to a reset of the automatic logout time counter. As result, there are no immediate logouts after login with a button execution.
Issue Number: 35576
Fixed on Date: 18.11.2016
Versions: 7.20 0 BUILD 24121 | 7.50 0 BUILD 25796