Modifying alarm comments crashes runtime, if sync with cel message is enabled and entry is not in process memory

Modifying alarm comments crashes runtime, if sync with cel message is enabled and entry is not in process memory

Description

Comments for alarms cannot be modified if they are synchronized with the CEL and are not present in the ring buffer memory. In this case, modifying alarm comments causes the Service Engine to terminate unexpectedly.

This bug has been fixed. Alarm comments can be modified again as expected.

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 12 or higher.


Item ID: 273768
Version: 12.00 Build: 206562
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