Modifying alarm comments crashes runtime, if sync with cel message is enabled and entry is not in process memory

Modifying alarm comments crashes runtime, if sync with cel message is enabled and entry is not in process memory

Description

Comments for alarms cannot be modified if they are synchronized with the CEL and are not present in the ring buffer memory. In this case, modifying alarm comments causes the Service Engine to terminate unexpectedly.

This bug has been fixed. Alarm comments can be modified again as expected.

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 12 or higher.


Item ID: 273768
Version: 12.00 Build: 206562
    • Related Articles

    • Checklist: Message Control

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
    • Interchanged functionality of CEL comments and AML comments protocolling in CEL properties

      Summary Settings for CEL entry on modification of CEL comments and AML comments are interchanged Description Settings for CEL entry on modification of CEL comments and AML comments are interchanged Issue Number: 226727 Fixed on Date: 10.9.2020 ...
    • Use same comment for Alam and CEL message not working

      Description Comments for alarms cannot be synchronized with the CEL, although the project property "Same comment" is activated in the "AML and CEL" group. Alarm comments are not applied to the corresponding CEL entry. This error has been fixed. ...
    • Checklist: Process Gateway cannot start

      Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
    • Checklist: Update CE fails

      Time estimate:   15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...