Messages are not sent properly when using "Following Call" and user group name from string variable

Messages are not sent properly when using "Following Call" and user group name from string variable

Summary

If desired user group name for "Send Message" function is taken from a variable, the first user receives a message. If this message is not acknowledged, the next user does not receive a message and the following CEL entry is created: "End of group reached (following call).

Description

If desired user group name for "Send Message" function is taken from a variable, the first user receives a message. If this message is not acknowledged, the next user does not receive a message and the following CEL entry is created: "End of group reached (following call).

Solution

An issue was addressed in the message control module which prevented new messages to be sent. Now, messages are sent to the next users in line if the first user does not acknowledge a message.

Information

Fixed on 29.11.2012, available from 7.00 SP0 Build 5



Issue Number: 28123
Fixed on Date: 29.11.2012
Versions: 7.00 0 BUILD 5

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