Messagecontrol: VOIP message is not forwarded to the subsitute person or in a following call when the first person in charge is not responding (no reaction)

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• Messagecontrol: VOIP message is not forwarded to the subsitute person or in a following call when the first person in charge is not responding (no reaction)

  Summary User substitution will be processed after the hardware timeout . Description User substitution will be processed after the hardware timeout . Issue Number: 249529 Fixed on Date: 19.5.2022 Versions: 8.10 0 BUILD 99638 | 8.20 0 BUILD 99641 | 10 ...

• FAQ: Message Control || VoIP message is sent but can’t be heard

  In a VoIP message the audio file can use several codec formats for its compression. When a call is set up, then sometimes some target providers already play back the ringing to the call as an audio stream. This can be done in several or one specific ...

• Message Control sending method Following Call and Endless Call do not work properly

  Summary When the sending method Following Call and Endless Call are used in a Message Control Send Message function, the group is not run through. The Message Control MDI screen reports that an error during sending has occurred, although a message ...

• Messages are not sent properly when using "Following Call" and user group name from string variable

  Summary If desired user group name for "Send Message" function is taken from a variable, the first user receives a message. If this message is not acknowledged, the next user does not receive a message and the following CEL entry is created: "End of ...

• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...