Message Control: Service Engine is freezing when the VOIP Server is not available

Message Control: Service Engine is freezing when the VOIP Server is not available

Description

In Message Control, the Service Engine freezes when the VOIP server is not available. It can only be stopped via the Task Manager.
This behavior occurs in zenon versions:

  • 8.10 (from build 114392)
  • 8.20 (from build 114527)
  • 10 (from build 114403)
  • 11 (from build 114405)
  • 12 (from build 114148)

 

This bug has been fixed. A missing VOIP server no longer leads to a deadlock, the Service Engine is still available.

 

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 8.10 or higher.

 

 



Item ID: 266029
Version: 12.00 Build: 159727
Version: 10.00 Build: 159736
Version: 8.20 Build: 160083
Version: 8.10 Build: 160080

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