Message Control: Runtime freeze when queuing messages (SMTP)

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• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

• E-Mail Messages sent from Message control with SMTP cannot be acknowldged correctly.

  Summary E-mail messages sent from Message Control with SMTP cannot be acknowledged correctly by replying to the e-mail. The e-mail in the inbox is correctly detected, but the message is not acknowledged DescriptionE-mail messages sent from Message ...

• Fragmented messages from SMTP server with no AUTH in the answer cause the runtime to stop responding

  Summary If SMTP is used and the SMTP server uses fragmented messages to get the answer to the EHLO or HELO request, Message Control is waiting for fragments which results in an unresponsive runtime if no fragments are left to receive. Description If ...

• When using SMTP dispatcher to send messages from Message Control, the Diagnosis Viewer shows error messages although messages are sent properly

  Summary If a mail is sent by the SMTP dispatcher of Message Control, the Diagnosis Viewer shows several messages containing "Receiving Data failed. Errorcode: 0" which are written in the message level "ERRORS". This occurs because the dispatcher ...

• If several messages are sent at the same time via message control, runtime is not responsive to user actions for some seconds.

  Summary On some machines it can happen that the runtime is not responsive to user actions for some seconds if the message control engine is sending lot of messages a the same time. DescriptionOn some machines it can happen that the runtime is not ...