Message Control: messages are queued up due a 10 second delay in the communication process
Description
A 10
seconds delay was caused when Message Control messages were sent without
authentication and encryption. This is because corresponding mailservers do
not expect messages without authentication and encryption.
The issue
has been addressed and the behavior is now as expected.
To
benefit from this fix:
- Update
your zenon Software Platform to the latest build of zenon 16 or higher.
Item ID: 306103
Version: 15.00 Build: 539298
Version: 14.00 Build: 547398
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