Message Control message can't be acknowledged with PIN / NA code set in the Send Message function

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• Message Control does not send message to substitute person if message was acknowledged with N/A code

  Summary Message Control does not send message to substitute person if message was acknowledged with N/A code although a CEL entry says the message is sent. In the Message Control queue screen, the message is shown to be sent but in the Diagnosis ...

• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

• FAQ: Message Control || VoIP message is sent but can’t be heard

  In a VoIP message the audio file can use several codec formats for its compression. When a call is set up, then sometimes some target providers already play back the ringing to the call as an audio stream. This can be done in several or one specific ...

• The PIN and NA codes should be limited to four numerical digits.

  Summary The PIN-code and NA-code should be limited to 0-9 and four digits. DescriptionThe PIN-code and NA-code should be limited to 0-9 and four digits. Solution The PIN and NA codes are now limited to 4 numerical digits. Issue Number: 35195 Fixed on ...

• Send Message function does not send messages when triggered by limit without alarm class/group/area

  Summary If a Send Message function is triggered by a limit violation which has no alarm group/class/area linked to it, the Send Message function is suppressed if another alarm group/class/area is suppressed. Description If a Send Message function is ...