Message Control engine suppression for equipment modelling is not working properly

Message Control engine suppression for equipment modelling is not working properly

Summary

A variable with equipment model RootNode.ChildNode is projected to send a message. If suppression is done for RootNode, suppressing messages seems to work (although this behaviour is faulty). If suppression is done for RootNode.ChildNode, Message Control ignores suppression and sends the message. If an equipment model was defined for the current alarm variable, but this was not in the suppression list, the message was suppressed. If the linked model was in the suppression list, the message was not suppressed.

Description

A variable with equipment model RootNode.ChildNode is projected to send a message. If suppression is done for RootNode, suppressing messages seems to work (although this behaviour is faulty). If suppression is done for RootNode.ChildNode, Message Control ignores suppression and sends the message. If an equipment model was defined for the current alarm variable, but this was not in the suppression list, the message was suppressed. If the linked model was in the suppression list, the message was not suppressed.

Solution

An issue was addressed in the Message Control module in combination with equipment modelling. The message now will be suppressed when the main variable was linked to a system model which is currently in the suppression list. The message will not be suppressed if none of its system model links is in the suppression list.

Information

Fixed on 06.07.2012, available from 7.00 SP0 Build 1. It is recommended to use Build 3 in combination with Message Control if you have this issue because the fix of this defect caused negative side-effects which were fixed in Build 2.



Issue Number: 27010
Fixed on Date: 6.7.2012
Versions: 7.00 0 BUILD 2

    • Related Articles

    • Checklist: Message Control

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

    • FAQ: Message Control || VoIP message is sent but can’t be heard

      In a VoIP message the audio file can use several codec formats for its compression. When a call is set up, then sometimes some target providers already play back the ringing to the call as an audio stream. This can be done in several or one specific ...

    • Sending a message over SMTP is not working properly in combination with SSL/TLS

      Summary Sending a message over SMTP is not working properly in combination with SSL/TLS. No message is created and in the Diagnosis Viewer, the following entry appears: "Creating SSL/TLS Method failed. Errorcode: 336236705" DescriptionSending a ...

    • FAQ: How can I backup the Service Engine data, the data created during Service Engine?

      The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...

    • Checklist: Data Missing in Service Engine

      Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...