Message Control does not send message to substitute person if message was acknowledged with N/A code

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• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

• Message Control message can't be acknowledged with PIN / NA code set in the Send Message function

  Summary The projected PIN and NA code in the Send Message function should have higher priority that the ones set in the user administration. Although the correct PIN / NA code is entered in the acknowledgement, Message Control reports that the wrong ...

• Runtime sometimes exits unexpectedly when trying to change substitute person for Message Control user

  Summary When trying to change the substitute person for a Message Control user, the runtime sometimes quits unexpectedly. The frequency of this differs with the users trying to set as substitute person. Description When trying to change the ...

• Under specific circumstances the message control substitute person dialog does not show the users list in the webclient

  Summary It may be not possible to assign a substitute person for message control when opening the dialog via the edit user screen specific function "select substitute person" as the users list is missing in the webclient. DescriptionIt may be not ...

• FAQ: What are the modems successfully tested with zenon Message Control?

  The list of tested modems is available in the pdf file attached. Unfortunately, old analog voice modems are rare on the market and the drivers for these devices are not available for actual operating systems like Windows 10, Windows Server 2016, etc. ...