Message Control does not send message to substitute person if message was acknowledged with N/A code

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• Message Control message can't be acknowledged with PIN / NA code set in the Send Message function

  Summary The projected PIN and NA code in the Send Message function should have higher priority that the ones set in the user administration. Although the correct PIN / NA code is entered in the acknowledgement, Message Control reports that the wrong ...

• Checklist: Message Control

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

• Runtime sometimes exits unexpectedly when trying to change substitute person for Message Control user

  Summary When trying to change the substitute person for a Message Control user, the runtime sometimes quits unexpectedly. The frequency of this differs with the users trying to set as substitute person. Description When trying to change the ...

• Under specific circumstances the message control substitute person dialog does not show the users list in the webclient

  Summary It may be not possible to assign a substitute person for message control when opening the dialog via the edit user screen specific function "select substitute person" as the users list is missing in the webclient. DescriptionIt may be not ...

• The substitute messages sent with zenon message control sending method: SMS GSM modem, SMS gateway and SMTP mail are not sent correctly and the CEL entries for that messages are not logged correctly.

  Summary The sending of messages to substitute persons dont't work correctly because only the first person get the message and after the waiting time for an acknowledge for that user expired the substituted user dont't recive a substitute message. ...