Message Control does not communicate with certain GSM modem
Summary
To check the availability of the modem, Message Control sends the "AT+ CPIN" command to check if the modem is ready for sending. Several GSM modems have a different answer to the "AT+ CPIN" command to which the Message Control did not react properly.
Description
To check the availability of the modem, Message Control sends the "AT+ CPIN" command to check if the modem is ready for sending. Several GSM modems have a different answer to the "AT+ CPIN" command to which the Message Control did not react properly.
Solution
An issue was addressed in the Message Control module that waited for an "OK" response from the modem. Several modems however do not send an "OK" message but only a "READY" message. Now, the Message Control module reacts properly on those responds too.
Information
Fixed on 30.04.2012, available from 7.00 SP0 Build 1
Issue Number: 26770
Fixed on Date: 30.4.2012
Versions: 7.00 0 BUILD 1
Related Articles
Checklist: Message Control
Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
FAQ: What are the modems successfully tested with zenon Message Control?
The list of tested modems is available in the pdf file attached. Unfortunately, old analog voice modems are rare on the market and the drivers for these devices are not available for actual operating systems like Windows 10, Windows Server 2016, etc. ...
Received SMS messages are not deleted by Message Control because the modem does not respond to the AT+CMGD command
Summary SMS messages are not deleted properly by Message Control because the runtime uses the AT+CMGD=[SMS Index],[Flag] syntax to delete SMS messages. Instead, the GSM modem expects an AT command with the following syntax: AT+CMGD=[SMS Index] ...
In some circumstances, Message Control is not showing a voice modem for selection
Summary In some circumstances, Message Control is not showing a voice modem for selection, even if the modem seems to support LINEMEDIAMODE_AUTOMATEDVOICE. Description In some circumstances, Message Control is not showing a voice modem for selection, ...
Initializing voice modem for Message Control fails although configuration is done correctly
Summary Initializing modem for TextToSpeech and Audio sending method fails although configuration is done correctly. Description Initializing modem for TextToSpeech and Audio sending method fails although configuration is done correctly. Solution An ...