Message boxes appear after load a project backup and create a project backup from API/Add-In and the message boxes are blocking the program

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• Checklist: Workspace/Project cannot be created, loaded or backed up

  Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• "The docfile has been corrupted." while restoring a backup from zenon 5.50

  While you restore a backup from zenon 5.50 in a higher version as 7.20 (7.60 / (8.x) you get in the editor an error text: "The docfile has been corrupted." or, if you setup the editor in German: "Die Dokumentendatei wurde beschädigt" Till version ...

• FAQ: What can I do when I run into a timeout while creating a project backup?

  It is possible to configure timeouts for database access and backup creation in the zenDB.ini file. The default values may be too low, especially when working with complex projects or those containing many graphics and symbols. To address this, try ...

• FAQ: Why do backups of Service Engine data sometimes fail when the Service Engine is running? Is it actually possible to create a consistent backup when the Service Engine is not closed?

  During normal operation, the zenon Service Engine continuously accesses different runtime files for reading and writing. A backup software that attempts to create a backup of a file that is currently accessed by the Service Engine may receive an ...

• FAQ: How can I backup the Service Engine data, the data created during Service Engine?

  The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...