Large attachments like JPG or PDF cannot be sent with SMTP email.

Large attachments like JPG or PDF cannot be sent with SMTP email.

Summary

Emails without attachment or with small attachments can be sent, emails with large attachments cannot be sent.

Description

Emails without attachment or with small attachments can be sent, emails with large attachments cannot be sent.

Solution

We have improved the sending buffer management to also send large emails. Although it is possible to send large attachment files, it is recommended to send 10MB of maximum attachment size per email. The sending time out of the message control engine can still generate CEL entry of failed email sending but this is dependent on several factors, most common are connection speed and email server Response.

Information

Fixed on 17.11.2015, available from 7.20 SP0 Build 23801

Issue Number: 35390
Fixed on Date: 17.11.2015
Versions: 7.20 0 BUILD 24121