Initializing voice modem for Message Control fails although configuration is done correctly

Initializing voice modem for Message Control fails although configuration is done correctly

Summary

Initializing modem for TextToSpeech and Audio sending method fails although configuration is done correctly.

Description

Initializing modem for TextToSpeech and Audio sending method fails although configuration is done correctly.

Solution

An issue was addressed in the Message Control module that caused the hardware initialization to fail. Now, initializing the voice modem works properly.

Information

Fixed on 11.04.2012, available from 7.00 SP0 Build 1



Issue Number: 26420
Fixed on Date: 11.4.2012
Versions: 7.00 0 BUILD 1

    • Related Articles

    • Checklist: Message Control

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...

    • In some circumstances, Message Control is not showing a voice modem for selection

      Summary In some circumstances, Message Control is not showing a voice modem for selection, even if the modem seems to support LINEMEDIAMODE_AUTOMATEDVOICE. Description In some circumstances, Message Control is not showing a voice modem for selection, ...

    • Fritz!Box VoIP: Voice transmission fails

      Summary When using a Fritz!Box, the voice transmission via Message Control fails. This has been fixed. Description A transmission error occurs with Message Control when using VoIP with an intermediary VoIP server such as the Fritz!Box. Cause: An ...

    • FAQ: Message Control || VoIP message is sent but can’t be heard

      In a VoIP message the audio file can use several codec formats for its compression. When a call is set up, then sometimes some target providers already play back the ringing to the call as an audio stream. This can be done in several or one specific ...

    • FAQ: What are the modems successfully tested with zenon Message Control?

      The list of tested modems is available in the pdf file attached. Unfortunately, old analog voice modems are rare on the market and the drivers for these devices are not available for actual operating systems like Windows 10, Windows Server 2016, etc. ...