Initializing voice modem for Message Control fails although configuration is done correctly

Initializing voice modem for Message Control fails although configuration is done correctly

Summary

Initializing modem for TextToSpeech and Audio sending method fails although configuration is done correctly.

Description

Initializing modem for TextToSpeech and Audio sending method fails although configuration is done correctly.

Solution

An issue was addressed in the Message Control module that caused the hardware initialization to fail. Now, initializing the voice modem works properly.

Information

Fixed on 11.04.2012, available from 7.00 SP0 Build 1



Issue Number: 26420
Fixed on Date: 11.4.2012
Versions: 7.00 0 BUILD 1
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