The CmDust tool is a diagnostic utility provided by Wibu-Systems to collect detailed information about your CodeMeter installation. It helps COPA-DATA support teams analyze licensing issues by generating a .log file with relevant system and licensing data.
Open CmDust
Navigate to:
Start → All Programs → CodeMeter → Tools → CmDust
or
Press the Windows key, type CmDust, and press Enter.
File Generation
A file named CmDust-Result.log is automatically created in your user directory.
Windows Explorer will open the location of this file after execution.
Send the File to Support
Please send the CmDust-Result.log file to your COPA-DATA support contact for further analysis.
The log file includes the following information:
Operating system version and language settings
Installed CodeMeter versions and components
Service packs and system configuration
License entries and status from CodeMeter License Server and WebAdmin
Network and proxy settings related to CodeMeter
Container details (CmContainers), software and hardware license entries
AddOns and CodeMeter extensions
Note: The CmDust log does not contain any passwords or user-specific encrypted data. It is safe to send to trusted support partners.
If you require assistance interpreting the log or submitting it, please contact COPA-DATA Support at support@copadata.com.