FAQ: What can I do when I run into a timeout while creating a project backup?

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• Checklist: Workspace/Project cannot be created, loaded or backed up

  Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• "The docfile has been corrupted." while restoring a backup from zenon 5.50

  While you restore a backup from zenon 5.50 in a higher version as 7.20 (7.60 / (8.x) you get in the editor an error text: "The docfile has been corrupted." or, if you setup the editor in German: "Die Dokumentendatei wurde beschädigt" Till version ...

• FAQ: Why do backups of Service Engine data sometimes fail when the Service Engine is running? Is it actually possible to create a consistent backup when the Service Engine is not closed?

  During normal operation, the zenon Service Engine continuously accesses different runtime files for reading and writing. A backup software that attempts to create a backup of a file that is currently accessed by the Service Engine may receive an ...

• FAQ: How can I backup the Service Engine data, the data created during Service Engine?

  The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...

• The automatic line coloring markers are not correctly saved when creating a project backup in the editor.

  Summary Each time creating a project backup in the editor the amount of configured automatic line coloring markers is doubled in the project.ini causing the backup load in the editor and the start of the server/standby/webclient runtime to take ...