FAQ: Decimal values are no longer accepted in the Service Engine under specific circumstances.

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• FAQ: An error message "The user information is invalid! The Service Engine is closing" may show up unexpectedly when starting the Service Engine.

  This error message is an indication of the Service Engine that the Service Engine files contain an inconsistency and validation has failed. Normally, such an error message would only appear if files have been tampered externally. There is however a ...

• Checklist: Data Missing in Service Engine

  Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• FAQ: Installation of Service Engine 12 Build 162015 in Ubuntu 22.04 LTS as Docker container

  Refer to the attached file: Docker on Ubuntu 22.04 - FAQ.pdf This guideline is solely shared for demonstration and educational purposes. Feel free to contact COPA-DATA Support for further clarifications.

• FAQ: How can I backup the Service Engine data, the data created during Service Engine?

  The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...

• FAQ: How, where, why and when does zenon Service Engine save data?

  zenon Disk Space Handling: The zenon Service Engine, by default, stores process data on the hard disk. This is true for a standalone zenon project, as well as the zenon Service Engine server(s) in the zenon network topology. This data consists of ...