Documentation Download Tool does not update existing .cdhelp files

Documentation Download Tool does not update existing .cdhelp files

Summary

The Documentation Download Tool does not update the existing documentation in zenon version 10. This has been fixed.

Description

In zenon 10, the documentation is not updated when the Documentation Download Tool is executed. Only CDHELP files that are not yet present on the device are downloaded. Files that are available on the device are displayed as available for update, but are not updated.

This error has been fixed. The documentation is updated again as expected.

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 10 or higher.

 



Item ID: 250620
Version: 10.00 Build: 98635
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